Guest Comments
Chiltern Lodge is renowned for exceptional customer service and we value and welcome feedback from our guests.
Here is a sample of recent written comments received on our guest questionnaires in answer to the question "What did you enjoy most about your stay?"...
- "Lodge hospitality, quiet, all the comforts of home. Everything was perfect and to a high quality and standard. We look forward to coming back to savor again this excellence in hospitality" Croger family
- "The friendly and helpful service, the little touches, the facilities, the environment-everything! Keep up the good work, this is a real gem" Thompson family
- "The quiet, peaceful surrounds, delicious dinner, log fire, friendly chooks, recreation room (great for wet weather!". Thank you for a relaxing stay, you have really thought of everything"! U. Kalas
- "The quiet and the friendly hospitality of Mike, Vicki, Rob and Lindy. We were impressed to find that no stone was left unturned." T & V Ritchie
- "Availability of activities, There is something here for everyone. Thank you. It is the small details that make Chiltern Lodge very special e.g. sunscreen and repellant at the pool. We had a lovely time."
- "The relaxing tranquil environment and the friendly hospitality of the hosts. It would have to be one of the best holidays we have had. It was wonderful that everything was included so no having to pack kitchen items, linen, crockery etc. Plenty of activities to entertain in the recreation room and close to neighbouring attractions. Along with the wonderful service and friendliness, I think you are on a winner." T. Edwards
- "Tranquility, log fire and electric blankets! Thank you for looking after us so well. It was the little things that made us relax like the flowers, port, baby monitor system as well as the high standard of cleanliness" A & J Carr
- "Everything!!! Loved the safe environment and not having to worry about where the kids were! The facilities are fantastic. You have supplied everything needed for a comfortable stay. It was absolutely one of our best holidays yet! We all thoroughly enjoyed it. You all work tirelessly to keep Chiltern Lodge ship-shape and it is greatly appreciated".
M & G Bancroft - "Peace and quiet, a welcoming atmosphere, cottages immaculately clean. Simple touches made such a difference".
Solaris family. - "The welcome and personal touch. From the time we received your correspondence after making our booking we knew we were in for something special and were not disappointed! We have been taking short holidays for 15 years or so and we would have no hesitation in claiming that Chiltern Lodge has been the best we have encountered in that time. We were most impressed with the welcome we received and the way you had prepared our unit-it was so warm and inviting. The facilities in our cottage were excellent. The peace and solitude also made a pleasant change. You were wonderful hosts, keep up the good work!" S & J Vaughan
- "The perfect peace-silence at night, birdsong at dawn and the tranquility at noon plus the generosity and warmth of our hosts-perfectly charming!" F & D Sampson



